Oxigeno International Biz Pvt. Ltd. maintains a Return and Exchange policy with which the company cares for the 100% satisfaction of the customers who, in turn, becomes the distributor of the company. The products, purchased from the Oxe Outlets or through online are given the respective company’s warranty apart from the service or help provided by Oxigeno within the limit of the Return and Exchange policy. For all functionality related issues, it is better suggested to produce the product before the authorised service centres for immediate solution. If you have any questions on how to return your item to us, contact us.

Oxigeno assures a genuine refund policy in connection with the sale of various products. The cost of the Product, remitted to the company will be refunded to the customers if the customer is not satisfied with the product and return the product within 30 days. The product should be unused, stainless, unwashed, unsoiled.. and accompanied with the bill/receipt as it may be and warranty card. For any product for which the refund is to be made, the refund will be processed once the returned product has been received by the company.

Oxigeno keeps a customer-friendly exchange policy that If any damage or dissatisfying element is found with the purchase of a product, the company will take the responsibility of exchange or replacement of the product, as is decided by the customer within 30 days. The post sale services to the customers, if required will also be arranged by the company at the concerned service centres of the particular product within the warranty period. In certain cases, if the company is not able to process the replacement for any reason whatsoever, the option of refund will be chosen.